I’m trying to join the live Minecraft Movie event on Bedrock edition to obtain the yearn cape, but the launcher is not letting me open Bedrock edition. Java edition is unaffected and works normally, but whenever I try to open Bedrock edition on the launcher (either from the “PLAY” button or from the “A Minecraft Movie Live Event!” button on the left side of the luncher, the game does not open and instead I get a message that reads “failed to find installed product”. The launcher and both minecraft versions are on their latest update, they’re all under the same microsoft account and though I rarely play on Bedrock Edition, last time I played I had no such problems and I was able to open the game without issues.
If I try to open Bedrock edition from the “quick play” button, I do not get any error message, but the game still doesn’t open.
Please fix this quickly, I don’t want to lose on the Yearn cape just because of a bug.
Thank you for your report!
We're tracking this issue in https://report.bugs.mojang.com/servicedesk/customer/portal/2/MCL-25004 , so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines -- 💬 Community Support -- 📧 Mojang Support (Technical Issues) -- 📧 Microsoft Support (Account Issues) -- ✍️ Feedback and Suggestions -- 📖 Game Wiki