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MCL-25138

Minecraft Bedrock Preview not working

I wanted to play the preview, like i played it a week ago. Week ago it was working, everything was smooth and nice but now an error appears saying “Couldn’t find the installed product” even tho i did installed it before, played it and i have the orginal game, not a pirated or fake version. I already restarted the launcher couple of times, i have great Wi-Fi but still nothing.

Linked issues

Comments 2

I'm having the same problem, I don't know what to do and I've already done many steps. I went to look deeper into the files and discovered that none of the main files that should be in the ".mojang" folder are there. The launcher is probably downloading somewhere else, but I still don't know where it is. Please Mojang, help us.

Thank you for your report!
We're tracking this issue in https://report.bugs.mojang.com/servicedesk/customer/portal/2/MCL-25004 , so this ticket is being resolved and linked as a duplicate.

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Weronika P

(Unassigned)

Unconfirmed

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