Hi there, we are having audio issues on Minecraft for PC. Regardless of my headphones being unplugged or plugged in, there is no audio while opening the launcher or during gameplay. I have tested other websites, like YouTube, Duolingo and the audio works as it should. Thanks for your help, please let me know if any further informations is needed.
MCL-25214
No Audio on Launcher or Bedrock and Java
Resolved
Awaiting Response
0
We do not have enough information to find the cause of this issue.
Please attach the full launcher log found in minecraft/launcher_log.txt.
Please record a video of this happening and attach it to this report.
If you are on Windows, you can use
Windows+Alt+Rto open a built-in app for recording game footage.If you are on Mac (Mojave or later), you can use
Shift+Command+5to open a built-in app for recording your screen.In case you don't have a program to record videos, we recommend using the free recording software OBS.
In case the resulting video file is too large to be uploaded to the bug tracker directly, please upload it elsewhere (e.g. as unlisted video on YouTube) and link to it here.
This issue is being temporarily resolved as Awaiting Response. Once the requested information has been delivered, the report will be reopened automatically.
Quick Links:
📓 Bug Tracker Guidelines -- 💬 Community Support -- 📧 Mojang Support (Technical Issues) -- 📧 Microsoft Support (Account Issues) -- 📓 Project Summary -- ✍️ Feedback and Suggestions -- 📖 Game Wiki