mojira.dev
MCL-25441

Launcher crashes after microsoft account signin

Resolved
Duplicate
1

After signing in through the microsoft portal and being presented with the “welcome to xbox” pop up to select an account. Choosing your account results in an error page on the launcher (whoops, an unexpected error). The try again button does not seem to relaunch the process.

Logs:

sh: line 1: orca: command not found
Created browser window for reuse: 0x8a00004
Created browser window for reuse: 0x8a00016
[165208:165208:0530/153809.999016:ERROR:atom_cache.cc(229)] Add chromium/x-source-url to kAtomsToCache
Created browser window for reuse: 0x8a0001d
[165208:165208:0530/153833.031106:ERROR:gpu_process_host.cc(1007)] GPU process exited unexpectedly: exit_code=512
terminate called after throwing an instance of 'std::bad_function_call'
  what():  bad_function_call
terminate called after throwing an instance of 'std::bad_function_call'
  what():  bad_function_call
terminate called after throwing an instance of 'std::bad_function_call'
  what():  bad_function_call
terminate called after throwing an instance of 'std::bad_function_call'
  what():  bad_function_call
terminate called after throwing an instance of 'std::bad_function_call'
  what():  bad_function_call
terminate called after throwing an instance of 'std::bad_function_call'
  what():  bad_function_call

Environment

Running on linux with kernel 6.12.20-2-MANJARO

Linked issues

duplicates 1

Comments 3

Update: I was able to fix GPU process exited unexpectedly: exit_code=512 by adding i915 to the modules list in /etc/mkinitcpio.conf, however this does not resolve the crash, instead rather than being asked to sign in each time I open the launcher, I am shown the loading page before the launcher crashes (whoops, an unexpected error) with no errors reported in the console.

Not sure if its relevant but in the launcher_logs I'm seeing:

[Info: 2025-05-30 23:21:41.708285279: ZmpuptBpFeU=: ControllerInterface.cpp(106)] Running method getAccountData
[Info: 2025-05-30 23:21:41.713073823: aico7w/X4RE=: ControllerInterface.cpp(106)] Running method getAccountData
[Info: 2025-05-30 23:21:41.749430621: YhiWzbgltxY=: NetQueue.cpp(208)] NetQueue: Starting net action https://api.minecraftservices.com/entitlements/license?requestId=b4413eaa-dc65-433a-90d9-051216145775
[Info: 2025-05-30 23:21:41.749458347: YhiWzbgltxY=: NetQueue.cpp(211)] NetQueue: Action debug details (https://api.minecraftservices.com/entitlements/license?requestId=b4413eaa-dc65-433a-90d9-051216145775):
	Method: GET
	Headers: 
		Authorization:Bearer <TOKEN>
		Content-Type:application/json
	Body: 
[Error: 2025-05-30 23:21:41.766319886: UE+jJZLLHOk=: app.a85fe966.bundle.js(2)] OnConsoleMessage: TypeError: Cannot read properties of undefined (reading 'title')
[Error: 2025-05-30 23:21:41.767906574: UE+jJZLLHOk=: app.a85fe966.bundle.js(2)] OnConsoleMessage: TypeError: Cannot read properties of undefined (reading 'title')
[Info: 2025-05-30 23:21:41.983101173: YhiWzbgltxY=: CurlNetQueue.cpp(578)] NetQueue: Primary ip: 2620:1ec:bdf::69, Host: api.minecraftservices.com
[Info: 2025-05-30 23:21:41.983148573: YhiWzbgltxY=: NetQueue.cpp(100)] NetQueue: Action finished: https://api.minecraftservices.com/entitlements/license?requestId=b4413eaa-dc65-433a-90d9-051216145775

I found that if I delete the webcache2 folder under ~/.minecraft/ the launcher is able to start successfully. It seems this needs to be done each time the game is launched. Not sure whats being cached in there that’s causing issues but hopefully this is enough info for an enterprising microsoft intern to look into a more permanent solution

Thank you for your report!
We're tracking this issue in https://report.bugs.mojang.com/servicedesk/customer/portal/2/MCL-24881 , so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

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Jacob H

(Unassigned)

Unconfirmed

Retrieved