I can’t access my account. When I want to start game Launcher say “this account can’t find.” I bought minecraft at the last year via Mojang. I can play Minecraft before 4-5 days, but now microsoft say “this account not available you can set new account.” I request to be recorrected this problem.
Comments 4
@Alexbaron309 Shut up, it is for “Reporting Bugs and telling people how to avoid Bugs!
@yigit Hello and Thanks for Reporting to MoJira! Thats a very common thing to happen so here are my solutions:
Use Minecrafts Offical Account Recouvery
Check the X-Box Profile for issues
AVOID Creating a new Account (Do not create a new Microsoft account unless you're 100% sure your original one is lost. If you do, it won't have your Minecraft license, and you’ll have to buy the game again.)
I Hope i could Help ✔
-Toucka
We do not have enough information to find the cause of this issue.
Please record a video of this happening and attach it to this report.
If you are on Windows, you can use Windows+Alt+R to open a built-in app for recording game footage.
If you are on Mac (Mojave or later), you can use Shift+Command+5 to open a built-in app for recording your screen.
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This issue is being temporarily resolved as Awaiting Response. Once the requested information has been delivered, the report will be reopened automatically.
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You need use a module for recovering the microsoft account.