Hi
My name is Aura ,my username is Aura_Star1972 my Microsoft account is AuraStar1972.
I am experiencing an issue with the Minecraft Launcher.
When I open the launcher, it says that I am offline so I tried to log out and log back in but then the launcher is asking me to buy Minecraft again even though I already own it.
I have tried signing out and signing back in, but the problem continues.
Please investigate this issue and let me know if there is a way to restore access to minecraft
Linked issues
Attachments
Comments 2
Hi!
Thank you for your report!
We're already tracking this issue at MCL-26627 , so I will resolve and link this ticket as a Duplicate.
I suggest also to browse through the main issue for potential fixes.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
Thank you for helping us improve Minecraft! We saved your files: