mojira.dev
MCL-26676

i cant acess my account

Hello,

My name is Onik,my username is The_Oni_Sensei ,my mincrosoft acount is Onik Shil and am experiencing an issue with the Minecraft Launcher.

When I open the launcher, it says that I am offline. It also says that it cannot detect the Minecraft items and games I have already purchased. Because of this, the launcher is asking me to buy Minecraft again even though I already own it.

I have tried signing out and signing back in, but the problem continues.

Please investigate this issue and let me know if there is a way to restore access to my purchased games.

Thank you.

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Hi!
Thank you for your report! 

We're already tracking this issue at MCL-26627 , so I will resolve and link this ticket as a Duplicate. 

I suggest also to browse through the main issue for potential fixes. 

If you would like to add a vote and any extra information to the main ticket it would be appreciated. 

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onik shil

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