mojira.dev
MCL-26716

I can't open the minecraft launcher

Hi, since december I’ve been presenting this error. I reported the error and someone helped me with it, I’ve tried doing the same steps but it doesn’t work.

Sometimes the launcher opens for a few seconds and I’m able to click “play” as fast as I can, and opens the game but it still shows the error. I will atach a video for you to see how it shows the error.

I’ve tried deleting the launcher and installing it again from the Microsoft Store and a link they gave me the last time, and it’s the same.

Please help, I started using the launcher since the last year when I got this new laptop, in the begining it worked fine, but as I tell you, in december last year I started seeing this error.

Also, my first language isn’t english, so I’m sorry if I have some mistakes, please be pacient and keep it simple.

P.S: I don’t know what “Affects version” means, so I selected the first option.

Environment

My computer is a lenovo IdeaPad Slim Intel core 5.

Attachments

Comments 4

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Hey, I followed this instructions:


Hey Mariana, the Store keeps a hidden backup of the launcher, so “uninstall” doesn't really remove the broken one. So try this: Win+R, then wsreset.exe (clears store cache).

PowerShell as admin: Get-AppxPackage *Minecraft* | Remove-AppxPackage -AllUsers

Then delete these folders: %LocalAppData%\Packages\Microsoft.MinecraftUWP_8wekyb3d8bbwe %AppData%\.minecraft\launcher (or the whole .minecraft directory for good measure, do that if you don't have any important screenshots or mods)

Then Reboot, reinstall from Store ,run once with Wi-Fi off, and see if the issue is fixed.


And the launcher only opens if i have the Wi-Fi off, that could be a solution, for now I can play with it, but it souldn't be that way

Thank you for your report!

Is this issue present in the latest version of Minecraft Launcher?

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Hey, sorry for the late answer.

No, the issue isn’t present in the latest version of Minecraft Launcher, and I don’t have to turn off the wifi for it to load.

Thank you so much.

Mariana

(Unassigned)

Unconfirmed

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