Hi Everyone,
Trying to fix my Minecraft. I uninstalled several times now (Using Windows R to look for %appdata% and removing everything). Then trying to reinstall the game but get a crash message "Sorry for the inconvenience an unexpected crash has occured" after latest release installed all the files.
Not sure how to move forward from here. Any help would be great!
Thanks,
B
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This may be caused by broken Nvidia graphics drivers.
Please check if the new driver of MC-112780 fixes that problem.
If not, be sure to attach the crashlog from [minecraft/crash-reports/crash-<DATE>-client.txt|http://hopper.minecraft.net/help/finding-minecraft-data-folder].
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki
Hi,
Thank you so much for your help! I tried a lot of things but still no success:
1. I ensured that my NVIDIA driver is up to date
2. I updated my JAVA version to the latest.
3. I cleaned up my Hard drive to ensure I have enough space.
The one thing I haven't tried because I can't find the option is to allocate more memory to Minecraft when launching. Not sure if this is something I should be doing.
I also tried to create a new Admin user account and installed Mine-craft from there. I got the same error message but a log was produced with the following message. Does this provide any clues? Any help would be great.
Set run directory to C:\Program Files (x86)\Minecraft
Native Launcher Version: 1234
Operating System: Windows 10 Home
Application Hash: 7dbb83a4ffb116a3c37230ec727e30298990c365
Application Data directory: C:\Users\Burgerb\AppData\Roaming/.minecraft
Executable Path: MinecraftLauncher.exe
App Directory dir: C:\Program Files (x86)\Minecraft
Start dir: C:/Users/Burgerb/AppData/Roaming/.minecraft
Launcher dir: C:/Program Files (x86)/Minecraft/game
TmpDir dir: C:/Program Files (x86)/Minecraft/tmp
(Optional) Java Launcher hash:
Java Version: 1.8.0_25
x64: 1
LauncherConfiguration from: http://launchermeta.mojang.com/mc/launcher.json
Downloaded config
Native launcher is current
Native launcher is current
Found name of process 12504: \Device\HarddiskVolume3\Windows\explorer.exe
Found name of process 13904: \Device\HarddiskVolume3\Windows\System32\userinit.exe
C:/Users/Burgerb/AppData/Roaming/.minecraft/launcher_profiles.json doesn't exist, new user?
Using new launcher as a launcher.dll is on disk.
Launcher library is up to date with hash c023f36c3f0d1929f4dab6ad112ebd097cb4c44c
Check to see if we can run the launcher
Native launcher is current
Starting launcher.dll with C:\Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_25\bin\javaw.exe
Found SetDllDirectoryW in kernel32.dll!
Added C:\Program Files (x86)\Minecraft\game to DLL search path
Running launcher!
Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/