This problem started approximately 3 weeks ago. I've been trying to load my minecraft and it won't pass the beginning screen. I added a picture of the screen it stays on. The Xbox itself was updated last in November 8th 2020. We tried uninstalling and reinstalling minecraft just now and it still doesn't work. We have tried restarting the Xbox and had no luck. I'm unsure if I have the affects version correct. I have no clue where to find that number.
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Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
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Are you still having this issue in 1.16.210?