I am unable to access my skins, marketplace content or online multilayer/ server or realms. If I uninstall then reinstall the app, I am able to access all content and my Microsoft account works fine. Its when I then load the app a second time I get locked out of all online content and cannot access my skins
Comments 3
Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response.
Is this still an issue in the latest version? If so, can you please add it to the affected versions (or mention it if you are not the reporter)?
This ticket will automatically reopen when you reply.
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
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Go to www.office.com log in to it and try to see whats happening!!