I can't download any map or smth in the game store. I can barely find the RTX worlds and can download, but that's all. There is no button to launch. Plus, I can't actually play in my own worlds. I have the latest 457.30 gpu driver. I've already tried to reinstall the game, restart my PC, launch Minecraft from the Xbox Companion app - nothing have changed. I have a conversation with 2 specialists from Microsoft technical support. They brought me here. I don't know what to do. All the screenshots are below.
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Let us know if issue still occurs. If so, can you please add it to the affected versions (or mention it if you are not the reporter).
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
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Oh that doesn't look good