When trying to log-on to my Minecraft account on Nintendo Switch, nothing seems to happen - just a black screen for several minutes until it says "sorry error has occured" and then kicks me off back to home menu screen on Switch.
On the rare occasion when I can log-on, all of my previous purchases are unavailable.
The game works when I open it with other accounts on my switch, just not with the one linked to Nintendo switch online and the Minecraft account. I have tried uninstalling the game and then reinstalling it... I even tried a complete wipe of the console memory and starting up from scratch again. Still nothing.
Really disappointed as had spent a good deal of money in the minecraft store and now have no way of using my purchases.
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Arisa Bot
Arisa Bot
Thank you for your report!
We're tracking this issue in MCPE-95651, so this ticket is being resolved and linked as a duplicate.
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migrated
Thank you for your report!
We're tracking this issue in MCPE-95651, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
-- I am a bot. This action was performed automatically! Please report any issues on Discord or Reddit