Sign in to Microsoft does not work.
Click "Sign in with a Microsoft Account". Shows "Connecting...".
Then displays the web url aka.ms/remoteconnect with a code. On PC, I log in to the correct Microsoft account, and then open the url and enter the code, which confirms that I have completed the task succesfully. Then I press B on the Nintendo Switch. The screen returns to the main menu for Minecraft, but nothing has changed.
I have repeated the process many times, with different user IDs and it makes no difference.
I have deleted save data, uninstalled the software and resinstalled and it makes no difference.
This is preventing my daughter from accessing one key part of this game - to play with her friends. Hopefully it can be fixed otherwise we may as well ask for a refund and continue to play on a different console.
Thanks
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The problem was resolved. The issue is that you must wait for the authentication to be received by the console after completing the remoteconnect procedure. This can take some time, and there is no indication on the console that you must wait. Initially I was pressing the B button to go back, and inadvertently was cancelling the process. Once I left the device on the remoteconnect screen, it eventually confirmed that the process was successful.
Arisa Bot
Thank you for your report!
We're tracking this issue in MCPE-95651, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
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Arisa Bot
Thank you for your report!
We're tracking this issue in MCPE-95651, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
-- I am a bot. This action was performed automatically! Please report any issues on Discord or Reddit
The problem was resolved. The issue is that you must wait for the authentication to be received by the console after completing the remoteconnect procedure. This can take some time, and there is no indication on the console that you must wait. Initially I was pressing the B button to go back, and inadvertently was cancelling the process. Once I left the device on the remoteconnect screen, it eventually confirmed that the process was successful.