Greetings,
I just installed Minecraft on my granddaughter's new Samsung Galaxy S6 Lite. It has 4gb Ram. I did install the Nov 1, 2020 Android update (P610XXU2BTJ5).
Every time she tries to open a world on Minecraft 1.16.201 it crashes and shuts down. I have un-installed it two times and it still crashes.
I have tried changing the video settings: Render to 14, Clouds to Off,
I bought this new tablet specifically for her to play Minecraft and she can't. I have many tears today SIGH!
Please help a very frustrated Grandmother.
Sincerely,
Kristen
Comments 2
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response
Is this still an issue in the latest version? If so, can you please add it to the affected versions (or mention it if you are not the reporter). You can also try to clean the cache and reinstall the game.
If your ticket does not look like the example given here, then it's likely to be closed as incomplete.
This ticket will automatically reopen when you reply.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki