Every now and then while I'm playing minecraft I will experience what appears to be server desync followed by a loading bar that will pop up on my screen. The only thing I can do to get rid of the loading bar is to close out my game. When I close it, I get a pop-up that says "Software has closed because and error occured."
I have tried the following troubleshooting methods:
-Restart my switch
-Checking for corrupt data
-Redownloading minecraft on my console
-Checking my internet connection
-Contacting customer support
The issue occurs more frequently in the following situations:
-Loading into a world
-Opening a chest
-Loading big structures
-Entering the nether
-Opening marketplace
Note: It can happen at any time, these are just more common situations
Other details:
-I normally play on a realm and haven't tested the glitch that much on a single player world
-The issue has occured on my switch for over a year, but has been more frequent since the 1.16 update
Related issues
Comments
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It doesn't show up in the routers logs. It's not a connection issue, but the type of lag is like desync.
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After doing some testing in a single player world, I have concluded that this only happens on a realm or a server. Again, I know that this is not a connection problem on my side.
[Mod] OcelotOnesie
Thank you for your report!
We're actually already tracking this issue at MCPE-109371, so I will resolve and link this ticket as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
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Brand new game cartridge, installed this morning, same issues. Tried everything you did as well, with the exception that I can't even create a world, it just outright crashes before any actual gameplay.