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MCPE-11980

Win 10 edition won't launch

Using Asus Vivotab Smart. It does not have NVIDIA mobile chipset, only integrated graphics.

I just bought this tablet and updated it to windows 10. It is a quadcore 32 bit Intel atom machine with 2gb of ram. (dxdiag below)

The app store was happy to let me install Minecraft Win 10 edition, but the program won't open - instead, crashing after a few seconds of the Mojang screen. No error is displayed.

Here is the relevant event log:

Faulting application name: Minecraft.Win10.DX11.exe, version: 0.13.0.0, time stamp: 0x564378c0
Faulting module name: d3d11.dll, version: 10.0.10586.17, time stamp: 0x56518784
Exception code: 0xc0000005
Fault offset: 0x0013feb5
Faulting process id: 0x27b4
Faulting application start time: 0x01d1305ce97311f3
Faulting application path: C:\Program Files\WindowsApps\Microsoft.MinecraftUWP_0.130.0.0_x86__8wekyb3d8bbwe\Minecraft.Win10.DX11.exe
Faulting module path: C:\WINDOWS\SYSTEM32\d3d11.dll
Report Id: a85437f2-d648-4c07-8e7f-cafb20e663f5
Faulting package full name: Microsoft.MinecraftUWP_0.130.0.0_x86__8wekyb3d8bbwe
Faulting package-relative application ID: App

Beneath it was this one: I expect they are related.

Activation of app Microsoft.XboxApp_8wekyb3d8bbwe!Microsoft.XboxApp failed with error: This app does not support the contract specified or is not installed. See the Microsoft-Windows-TWinUI/Operational log for additional information.

(I do have the Xbox app installed and I am signed in to it)

Dxdiag output:
http://pastebin.com/0vJeWnBR

Linked issues

Comments 4

I'm having the same problem. Can anyone help?

I'm having the same problem. Can anyone help?

This is not revolved - I do not have NVIDIA mobile chipset, only integrated graphics!

This is not revolved - I do not have NVIDIA mobile chipset, only integrated graphics!

Hammond Pearce

(Unassigned)

Unconfirmed

Tablet - Windows 10 - Other (Specify in description)

Windows 10

0.13.0

Retrieved