mojira.dev
MCPE-120786

Can't download RTX but even though meet minimum specs

on the "dungeon dash RTX" map, it says my PC does not meet minimum RTX requirements so I can't download the world, even though I do meet minimum requirements and have ran RTX on other marketplace maps.

GPU: RTX 2060

CPU: i5 9300h

RAM: 16gb

 

After exiting minecraft and going back in, I could download it.

 

[media]

Attachments

Comments 15

[media][media][media][media][media]

Can confirm that issue, but I can't download certain worlds anyhow and also I'm not able to use RTX global setting on MC Beta. The game is seeing that I'm having enough RAM and also runs with RTX 2060 graphics card.

I'm having the latest Nvidia Game Ready drivers installed.
Win 10 Pro x64, Insider Preview build.

AMD Ryzen 7 4800H
16GB RAM
RTX2060 (6 GB)

Can confirm that issue, but I can't download certain worlds anyhow and also I'm not able to use RTX global setting on MC Beta. The game is seeing that I'm having enough RAM and also runs with RTX 2060 graphics card.

I'm having the latest Nvidia Game Ready drivers installed.
Win 10 Pro x64, Insider Preview build.

AMD Ryzen 7 4800H
16GB RAM
RTX2060 (6 GB)

Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response

We are not able to reproduce this issue. Could you please check it on latest version and/or add more details?

This ticket will automatically reopen when you reply.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response

We are not able to reproduce this issue. Could you please check it on latest version and/or add more details?

This ticket will automatically reopen when you reply.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

5 more comments

Hi

Does this issue still occur after updating to 1.17.10? Have you tried updating graphics card drivers? 

 

This ticket will automatically reopen when you reply. 

No, it seems fixed

Closing as no repro as per comment above. 

Closing as no repro as per comment above. 

Ryan Krzyzanowski

(Unassigned)

Plausible

Windows

Windows 10

1.16.220, 1.16.210

Retrieved