mojira.dev
MCPE-122811

minecraft store not connecting

When I try to load in to the minecraft store on playstation it either says

we're unable to connect to the minecraft store. or it will show the different items for purchase but have the connection bar scrolling and not show and pictures. My internet connection is good. I've tried to uninstall and redownload but it still has the same problem. it became more of a problem after I linked my MS account. now I cannot access any of my purchased games.

 

Comments 2

Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response

Is this still an issue in the latest version? If so, can you please add it to the affected versions (or mention it if you are not the reporter).

Also, just a reminder, to make your bug report as effective as possible, please try and include the following steps to reproduce the problem:

Steps to Reproduce:
1.
2.
3.

Observed Results:
(Briefly describe what happens)

Expected Results:
(Briefly describe what should happen)

If your ticket does not look like the example given here, then it's likely to be closed as incomplete.

This ticket will automatically reopen when you reply.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

alexander

(Unassigned)

Unconfirmed

PlayStation

1.16.210

Retrieved