So I'm trying to join my friends realms on PS4(I'm on PC). I log onto Minecraft after a couple months of not playing. I try to join their realm but it a popup tells me that I can't join them because I haven't enabled my account to ensure online safety settings which I already have since, I had played with others before with this enabled. I created a new account, I went to Microsoft help and all articles told me the same thing and it was to enable this setting. I don't know what to do and I cannot resolve it. Please help
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I already switched back to my original account and I have my Minecraft on the newest update and it keeps telling me the same things. (forgot to mention that I don't have a screenshot to show that I have the stuff enabled but I do I can't seem to find it)
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