Just recently, i've started to get a error message appear when go to my minecraft menu. It states "you cannot play on realms because of how your microsoft account is setup. This can be changed in our privacy and online safety settings on aka.ms/accountsettings". I have already made sure that my privacy settings allow online play and can create/join clubs as i am on a adult account. I have checked my internet connection and have made sure that my Xbox live subscription is still active. I have logged out of my microsoft account and reset my console a number of times and It still won't let me access my own realm nor play on servers/with friends. I have done every solution and there is not much i can do anymore. It has been two days with this problem and I need help ASAP, as i cannot even access my own realm that i am paying for, play on servers or play with my friends.
Related issues
Comments
[Mod] OcelotOnesie
migrated
Thank you for your report!
We're tracking this issue in MCPE-29304, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki