Whenever trying to create a world that was purchased from the Minecraft marketplace I get an error stating the software closed because of an error. I am then forced to redownload that world in order to try again.
I've tried restarting my switch, archiving the game, moving the game from my MicroSD card to my internal memory. It's not an internet issue either.
Comments 4
The one I am currently trying to use is called Medieval World by G2Crafted. It doesn't work on either of my switches.
I am able to use other worlds just fine - though I currently also seem to be having issues purchasing things in the marketplace currently as well.
Thank you for your report!
However, this issue is Invalid for the bug tracker.
Unfortunately we don't accept issues related to third party Marketplace content here on the bug tracker, but you may wish to contact the content creators directly. Marketplace partners have their own support channels with Mojang for resolving issues affecting their content. Please visit the Marketplace FAQ section for more information, including contact links for some of the Marketplace partners.
In addition, crashes are logged automatically by the game or realm server and investigated further by the development team internally, so they are not generally kept on the bug tracker.
What exact world template (name and creator) are you trying to use?
Are you able to use other worlds on your device without crashing?
This ticket has been temporarily closed as Awaiting Response. It will automatically reopen when you comment with new information. Please be sure to answer all questions in a comment (not by editing the Description) so that the responses can be followed. Tickets that do not contain enough information may be closed as Incomplete.