Le logiciel met énormément de temps à charger (entre 3-4 minutes d'écran noir et 5 à 10 d'écran rouge "Mojang") puis lorsqu'on arrive sur la page d'accueil ou parfois lorsqu'on rentre dans un monde, le jeu crash, revient sur la page du menu switch et inscrit " vous avez quitter le logiciel car une erreur est survenu".
J'ai le jeu en dématérialisé et également acheté une carte car je pensais que cela marcherai mieux. J'ai donc payé 60 € pour un jeu qui ne marche pas....
Y-a-t-il une solution à mon problème?
Merci
The software takes a long time to load (between 3-4 minutes of black screen and 5 to 10 of red "Mojang" screen) then when you arrive on the home page or sometimes when you enter a world , the game crashes, returns to the switch menu page and writes "you quit the software because an error has occurred".
I have the game in dematerialized and also bought a card because I thought it will work better. So I paid € 60 for a game that didn't work ....
Is there a solution to my problem? Thank you
Related issues
Comments
[Mod] OcelotOnesie
migrated
Thank you for your report!
We're tracking this issue in MCPE-109371, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki