mojira.dev
MCPE-136862

Unable to Connect to Realms, even though have gold subcription and internet

Started since 13th July 2021

my friend has been unable to connect to any form of servers (Friends & multiplayer such as the hive. he is able to play other games online just not minecraft

we have tried doing eveything recommended and nothing is working.

 

things we have tried:

  • he has gold subcription

  • we have checked his setting

  • we have troubleshooted the NAT

  • we tried to see if he was on the BETA and he is not

  • we have uninstall and reinstalled the game

  • checked aka.ms/MCmultiplayerhelp

 

any help or is this a bug for xbox one?

 

 

 

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[Mod] OcelotOnesie

Thank you for your report!
We're tracking this issue in MCPE-29304, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

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migrated

(Unassigned)

Unconfirmed

Xbox

10.0.19041.8128

1.17.10

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