mojira.dev
MCPE-140777

CE-36321-5 trying to update

Trying to update game the process notify error CE-36321-5.
Already tried to restart (power off, not suspension) but no resolution.
Already tried to delete update file e download again but no resolution.
Checked in log and the message is: errore CE-36321-5 applicazione NPXS20001 (ita)
I've searched in internet the error code but no result useful has been found.
Internal HD is almost free, 800 GB of available space.

Console: PS4, OS ver. 8.52 - last one.
MC : current version 2.21 - 13/03/2021
update automatically downloaded : 2.26

Comments 5

I've just tried again. There is the new update file 2.28 and the problem is still standing.
Steps
1. check for update of Minecraft
2. download... 100%
3. copy... 100%
( CD is required, inserted )
4. install updates - error CE-36321-5

Just tried with 2.30, same result.

Thank you for your report!

However, this issue has been temporarily closed as Awaiting Response.

Is this still an issue in the latest version? If yes, can you please add it to the affected versions (or mention it if you are not the reporter)?

This ticket will automatically reopen when you reply.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

Gianni

(Unassigned)

Unconfirmed

PlayStation

1.17.11 Hotfix

Retrieved