A few days ago, I reinstalled Minecraft because it took a while to connect to games. After that, I logged in to Minecraft and all my skins were gone. I reinstalled again, and the same problem presented itself. I searched the web and I still got nothing. My downloaded and purchased maps were also gone.
MCPE-142118
Skins and maps were not loading after I deleted and reinstalled Minecraft.
Resolved
Invalid
0
Thank you for your report!
However, this issue is Invalid.
Issues such as these are often due to a temporary service outage, and are handled by the team outside the bug tracker.
Watch Mojang Status for official announcements, or Downdetector for community reported outages.
If there is no general outage, please first try to verify that the problem is not with your local connection or network settings. Afterwards contact Community Support for assistance and refer to this ticket (e.g. "I have reported this issue on Mojira as MCPE-XYZ.").
You might also try to deactivate any VPN in use, and check your firewall settings. If your device supports mobile data, try switching to wifi. If possible, try using a different wifi network.
If you are still unable to access a paid service such as a realm or purchased content, please contact Mojang Support.
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