mojira.dev
MCPE-142125

deleting stuff I own

the market place wasn't working at the begging which is fine it happens so often but when I did get it to load up I find out it deleted the stuff I already bought and said I didn't own it so I tried deleting the game thinking that would fix it but no now it took the money I had on there and it not loading any servers or the templates that I own from the realm I am paying for. and this all happened after I updated the game from 1.17.11 so I am getting upset because of it.

Comments 1

Thank you for your report!
However, this issue is Invalid.

Issues such as these are often due to a temporary service outage, and are handled by the team outside the bug tracker.

Watch Mojang Status for official announcements, or Downdetector for community reported outages.

If there is no general outage, please first try to verify that the problem is not with your local connection or network settings. Afterwards contact Community Support for assistance and refer to this ticket (e.g. "I have reported this issue on Mojira as MCPE-XYZ.").
You might also try to deactivate any VPN in use, and check your firewall settings. If your device supports mobile data, try switching to wifi. If possible, try using a different wifi network.

If you are still unable to access a paid service such as a realm or purchased content, please contact Mojang Support.

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dom

(Unassigned)

Unconfirmed

Multiple

windows 10

1.17.30

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