mojira.dev
MCPE-144007

Bought skin packs now cost money

I had bought a plethora of skin/texture/mashup packs on Xbox One Edition that were then carried over to the Bedrock version of the game. Since then I've used them multiple times without issue. Now all of a sudden I can't access them and I have to pay money in order to download them again for seemingly no reason.

Comments 1

Thank you for your report!
However, this issue is Invalid.

Issues such as these are often due to a temporary service outage, and are handled by the team outside the bug tracker.

Watch Mojang Status for official announcements, or Downdetector for community reported outages.

If there is no general outage, please first try to verify that the problem is not with your local connection or network settings. Afterwards contact Community Support for assistance and refer to this ticket (e.g. "I have reported this issue on Mojira as MCPE-XYZ.").
You might also try to deactivate any VPN in use, and check your firewall settings. If your device supports mobile data, try switching to wifi. If possible, try using a different wifi network.

If you are still unable to access a paid service such as a realm or purchased content, please contact Mojang Support.

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Alex James

(Unassigned)

Unconfirmed

Xbox

1.17.34

Retrieved