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MCPE-145700

ps remote play error(CE-38700-8)

When I play minecraft by Ps Remote Play, I can't play minecraft because of error "CE-3780-8".

After the error appears, I confirmed that two save data are generated on the storage of PS4: "new save data" and "broken save data".

Once the error occurs, I can't play the game in neither remote nor local mode, even if I delete the two save data.

The only solution is to uninstall the game and install it again.

 

Linked issues

Comments 6

Is this still an issue in the latest version?

Is this still an issue in the latest version?

Thank you for your report!
We're resolving and linking this ticket forward as a duplicate of MCPE-146590, as that ticket contains more detailed information and/or has already been triaged by Mojang.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
-- I am a bot. This action was performed automatically! The ticket was resolved by one of our moderators, and I left this message to give more information to you.

Thank you for your report!
We're resolving and linking this ticket forward as a duplicate of MCPE-146590, as that ticket contains more detailed information and/or has already been triaged by Mojang.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
-- I am a bot. This action was performed automatically! The ticket was resolved by one of our moderators, and I left this message to give more information to you.

Miyamoto Takumu

(Unassigned)

Unconfirmed

PlayStation

1.17.40

Retrieved