Hi I am trying to play Minecraft on my switch and it keeps force-closing and displaying a software error has occurred. There is no error code and I have done all of the steps listed on Nintendo’s support page and have spoken to their support team. They have concluded it is an error on mojangs end. I have a digital copy of the game and it is only happening on one of my worlds (to my knowledge).
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Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response
Is this still an issue in the latest version? If so, can you please add it to the affected versions (or mention it if you are not the reporter).
Also, just a reminder, to make your bug report as effective as possible, please try and include the following steps to reproduce the problem:
Steps to Reproduce:
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3.Observed Results:
(Briefly describe what happens)Expected Results:
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If your ticket does not look like the example given here, then it's likely to be closed as incomplete.
This ticket will automatically reopen when you reply.
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📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
Crashes such as these are now logged automatically, this will therefore be investigated further by the development team internally.