Hello
I bought MINECRAFT for my NINTENDO SWITCH one month ago.
I can't play with this game for 2 weeks.
When I play it for 1 minute I have the message : 'The software was closed because an error occured'.
It's the same thing if I want to save the game at the beginning when I start to play.
1) I deleted the Minecraft game several times and downloaded it again:
either on the memory card
either in the internal memory of the switch
2) I have no problem with WIFI because I download the game very well.
3) I have checked several times if the data in this game was corrupted but it was ok every time.
4) if I play with another NINTENDO account it seems to be OK.
5) I haven't any problem with my nintendo switch with the other Games
Do you have another solution?
Regards
Stéphane Renault
Comments 2
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response.
Is this still an issue in the latest version? If yes, can you please add it to the affected versions (or mention it if you are not the reporter)?
This ticket will automatically reopen when you reply.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki