A little while ago my game console got fried by lightning so I had to get a new one since I've gotten this new PlayStation 4 I have not been able to properly sign in to my Microsoft account via the login option on Minecraft Bedrock Edition for the PS4.
It keeps on telling me I'm already logged in with a different account when I know I have only signed in with the account I am attempting to sign in with.
In fact it even tells me that I have successfully signed in to my Microsoft account in my activity history on my Microsoft account it's even displays the IP address of the device the same device that I have been trying to sign in on.
Just in case you are as confused as Microsoft support same Microsoft account different PS4 console Minecraft Bedrock Edition v1.17.41 Mojang AB
And when I've talked to Microsoft support they told me it was a PlayStation issue Sony Entertainment but yet they tell me it is a Microsoft issue only Microsoft can deal with because it is Microsoft game so yeah I have been given the runaround by Microsoft support as far as I'm concerned.
So I'm hoping this bug report will reach someone that is really going to actually help me.
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Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response
Is this still an issue in the latest version? If so, can you please add it to the affected versions (or mention it if you are not the reporter).
Also, just a reminder, to make your bug report as effective as possible, please try and include the following steps to reproduce the problem:
If your ticket does not look like the example given here, then it's likely to be closed as incomplete.
This ticket will automatically reopen when you reply.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki