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MCPE-150722

Microsoft Account Multiplayer Settings Not Recognised

As of the recent hotfix, I'm unable to play online multiplayer, including servers or friends' worlds. The issue also extends to my purchases from the in-game market store, which does not recognise any purchases to my account, when I in fact own multiple products from the marketplace. Where servers or multiplayer worlds should appear, there is instead a message which roughly states "You can't play online because of how your Microsoft account is set up. You can visit (link to Microsoft account settings website) to change your account settings." I did this and double-checked that my settings allowed for multiplayer, which they do, and the issue does not affect other games which require a Microsoft account to play online. Therefore the issue is solely affecting Minecraft. I have also double-checked I still have my Xbox Live Gold subscription, which I do. 

So, basically, it seems to be a bug with Minecraft. 

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[Mod] Umija5895M

If you are still not able to access your purchased content please contact the Minecraft Help Center.

[Mod] Umija5895M

If you are still not able to access your purchased content please contact the Minecraft Help Center.

Arisa Bot

Thank you for your report!
We're tracking this issue in MCPE-29304, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

Quick Links:
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-- I am a bot. This action was performed automatically! The ticket was resolved by one of our moderators, and I left this message to give more information to you.

Arisa Bot

Thank you for your report!
We're tracking this issue in MCPE-29304, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
-- I am a bot. This action was performed automatically! The ticket was resolved by one of our moderators, and I left this message to give more information to you.

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Unconfirmed

Xbox

1.18.2 Hotfix

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