If all my things from the marketplace appear as not purchased, they do not load the skins either
as well some of my character creator items appear as not purchased
From almost 170 objects to only 107
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Same I just logged in and I couldn't find my main skin that I paid for most of my skins and worlds ive purchased are gone it show as if I never bought them. I tried re purchasing thinking it was messed up that I have to pay again but its the market place cuz I tried just buying my skin I love wearing and it won't let me buy it or put it on. My nephew also called me to tell me his account skins are also missing as well as my cousin account
Same I just logged in and I couldn't find my main skin that I paid for most of my skins and worlds ive purchased are gone it show as if I never bought them. I tried re purchasing thinking it was messed up that I have to pay again but its the market place cuz I tried just buying my skin I love wearing and it won't let me buy it or put it on. My nephew also called me to tell me his account skins are also missing as well as my cousin account
I too tried to repurchase the world, which was stupid. Bugs like this are why I left beta.
Android mobile user.
I too tried to repurchase the world, which was stupid. Bugs like this are why I left beta.
Android mobile user.
Thank you for your report!
However, this issue is Invalid.
Issues such as these are often due to a temporary service outage, and are handled by the team outside the bug tracker.
Watch Mojang Status for official announcements, or Downdetector for community reported outages.
If there is no general outage, please first try to verify that the problem is not with your local connection or network settings. Afterwards contact Community Support for assistance and refer to this ticket (e.g. "I have reported this issue on Mojira as MCPE-XYZ.").
You might also try to deactivate any VPN in use, and check your firewall settings. If your device supports mobile data, try switching to wifi. If possible, try using a different wifi network.
If you are still unable to access a paid service such as a realm or purchased content, please contact Mojang Support.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
Thank you for your report!
However, this issue is Invalid.
Issues such as these are often due to a temporary service outage, and are handled by the team outside the bug tracker.
Watch Mojang Status for official announcements, or Downdetector for community reported outages.
If there is no general outage, please first try to verify that the problem is not with your local connection or network settings. Afterwards contact Community Support for assistance and refer to this ticket (e.g. "I have reported this issue on Mojira as MCPE-XYZ.").
You might also try to deactivate any VPN in use, and check your firewall settings. If your device supports mobile data, try switching to wifi. If possible, try using a different wifi network.
If you are still unable to access a paid service such as a realm or purchased content, please contact Mojang Support.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki