XBox account on smartphone device is only signed-in temporarily and automatically signs-out upon closing the game. The game is also not letting me use any of account features such as dressing room items that are from the marketplace and the marketplace itself.
Redmi Note 9, MIUI 12.5.3, Android 11
Comments 3
Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response.
Is this still an issue in the latest version? If yes, can you please add it to the affected versions (or mention it if you are not the reporter)?
This ticket will automatically reopen when you reply.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
This may be the garbage cleaning of mobile phones and the deletion of the game directory.
Please check file directory /storage/emulated/0/Android/data/com.mojiang.minecraftpe/files exist.