When creating accounts to play on my PS5, they all say it is already connected even though I made them no longer than 5 minutes before hand.
Comments 4
The problem that I am having is when I try to log into a Microsoft account, regardless of how new it is.
I press the "Sign in with a Microsoft Account" button
Then I go through the process of trying to sign in by making new accounts. I have done this both on my computer and my phone via the QR code
once finished the error message pops up on my Minecraft
Result: "Oops! Looks like this account is already connected. Please sign in with your preciously connected Microsoft account. (Minecraft help link)"
What I expect is to be signed in
I have made around 15 different emails to try and log in to play cross-platform with my friends and I have gotten this every time.
Resolving temporarily as Awaiting Response. Is this still an issue in the latest version of the game (1.20.1)?
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response
Could you please provide more details or/and media files. As such we have no repro of this issue.
Also, did this issue happened more than once?
Also, just a reminder, to make your bug report as effective as possible, please try and include the following steps to reproduce the problem:
If your ticket does not look like the example given here, then it's likely to be closed as incomplete.
This ticket will automatically reopen when you reply.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki