Hi
The Jurassic world Minecraft dlc keeps crashing on our switch. We go into the game and it works for a few seconds before freezing for a second and then the game closes. A Nintendo error message then comes up saying “the software was closed because an error occurred” please see screenshots attached
I purchased the dlc on my childrens Nintendo account but it’s billed to my account as I’m the parent. I brought the coins through the Nintendo store and then purchased the doc from that. At the same time we got the frozen dlc, this works absolutely fine. It’s just Jurassic park which isn’t working. We played the Jurassic world dlc twice last week with no problems. We noticed the problem yesterday when it kept happening. We deleted that save game in case it was the game but even with fresh game it does the same.
my switch is up to date, I think the game is up to date as I got notification as to what’s new. We’ve checked and there’s no corrupted data.
we’ve also noticed we’re having problems accessing the marketplace on my kids accounts. It constantly keeps signing them out, so I have to sign back in but it doesn’t stay logged in and I’m constantly going round in circles. The content I’ve purchased on there has a padlocked symbol against it. But I don’t think it’s the reason why Jurassic park crashes as it happened when we were signed in.
I’ve checked and I don’t think there are any open bug posts about Jurassic park dlc crashing
please help
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This problem is happening to my switch as well despite my having deleted and reinstalled minecraft multiple times (including all saved data) in an attempt to resolve the issue. I've also done complete reboots of my switch system, which have not addressed the issue.
The crashes have not been limited only to the Jurassic World DLC either. The game consistently crashes when trying other DLC content as well, including the Ice Age DLC. My son suggested putting DLC-specific skins on our characters before starting up the DLC to see if that would resolve the issue, but again, the crashes persist.
I've noticed that the Switch version of minecraft has become substantially less stable after the 1.19.20 update despite all the supposed bug fixes that came with that version. It's been an incredible source of frustration considering the money we've invested into the game, only for none of the DLC to work. A refund is, at the minimum, warranted if these issues cannot be resolved immediately.
Bought this off of the marketplace last night. First it wouldn't install and had to reinstall minecraft. Then it completed the installation, but when trying to create and enter a world of this mod, it crashes during the load screen.
The issue is on an Ipad.
Purchased for my (disappointed) little boy. Same issue as the main link explains except purchased twice as it originally said that the template had not been purchased. Works for about 5 seconds then the 'software closed because of error occured' message. First ever purchase from marketplace and won't be doing again unless resolved.
Same situation here too. Bought the game using Minecoins but the same error message appeared almost immediately once you load the game.
Please help as we want to play it!
I am having the same error but either at random moments when playing the game (not at the start) or ALWAYS when playing 2 players locally - right at the beginning when second player joins. On nintendo Switch - jurassic world mode.
Hi
It looks like someone else is having the same issue as me with Jurassic world on switch. they’ve reported it in the last few hours but are getting error codes. Their issue number is MCPE-160883
please look into this now, if it can’t be resolved then I too would like a refund