Description/Steps to Reproduce:
After leaving a world that had Ray Tracing on, and idling in Minecraft's main menu, GPU utilization will reach an unnecessarily high level after a short period of time. It is at this point that the entire display driver crashes, leading to a black screen and occasionally propelling the PC into an infinite cycle of attempting to restart the display output and failing to properly render any program.
Event Viewer had messages that described kernel exceptions and crashes in the display driver program specifically known as nvlddmkm. I had a long conversation with Nvidia customer support about the issue and we were able to determine the following (in regards to my experience with it):
The issue occurs on a wide range of hardware (I've personally tested this with both an RTX 2060 and an RTX 3060ti)
Clean driver reinstalls (using DDU or a similar program) does not prevent the issue from occurring
This has existed since even before Nvidia's display driver 471.68
System file checker (sfc scan) does not identify any issues
Doing a clean boot of windows (disabling all third party services except for Nvidia's) did not resolve the issue
Reinstalling the game does not resolve the issue
It typically occurs more often when another program utilizing the GPU is running, such as Adobe Photoshop (CC)
The ONLY known action that resolves the issue is to disable Vsync in the Nvidia control panel for Minecraft
I've attached screenshots of the many event viewer readouts I've gathered from experiencing the issue over the past few years.
Event Viewer Readouts:
Minecraft:
Faulting application name: Minecraft.Windows.exe, version: 1.19.30.25, time stamp: 0x630ea8a8
Faulting module name: nvwgf2umx_cfg.dll, version: 31.0.15.1694, time stamp: 0x62d9e393
Exception code: 0xc0000005
Fault offset: 0x0000000000d1c314
Faulting process id: 0x524c
Faulting application start time: 0x01d8be2495123065
Faulting application path: C:\Program Files\WindowsApps\Microsoft.MinecraftWindowsBeta_1.19.3025.0_x64__8wekyb3d8bbwe\Minecraft.Windows.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_47917a79b8c7fd22\nvwgf2umx_cfg.dll
Report Id: 406eadcb-491c-4631-8f3a-e61c6b34b2fe
Faulting package full name: Microsoft.MinecraftWindowsBeta_1.19.3025.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App
Display:
Display driver nvlddmkm stopped responding and has successfully recovered.
Nvidia OpenGL Driver (used with Photoshop):
Unable to recover from a kernel exception. The application must close.
Error code: 3 (subcode 2)
(pid=7968 tid=16376 photoshop.exe 64bit)
Attachments
Comments 6
This occurs with any Ray Tracing resource pack. It typically only starts happening after playing the game/having it open for a short while beforehand, and while another program is open at the same time. In my specific case using Photoshop seemed to increase the occurances of the crash but in other player's cases they did not have Photoshop open.
Do you perhaps change focus from Minecraft to other apps before the crash? Or is the game always in focus?
From what I can recall it seemed to occur more often when Minecraft wasn't focussed, although I haven't been able to specifically test for that with how random the occurance of the issue is.
Just had it occur again, it was as soon as I switched focus to discord from Minecraft, which was using Ray Tracing and actively in a server world.
Hi
How long does it take to crash? Does it happen with any RTX resource, or you need to use specific one?
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