Any time I use bedrock explorer to try to obtain some marketplace items, such as the RGB Samurai Helmet by Spark Universe, the game softlocks with a blank error screen. If I try to go through the other menus, the soft-locked screen can't be bypassed unless I restart the game.
[media]
MCPE-162552
Accessing certain marketplace items softlocks the game
Resolved
Invalid
0
Thank you for your report!Β
However, this issue is Invalid.
Unfortunately we don't accept issues related to third party Marketplace content here on the bug tracker, but you may wish to contact the content creators directly. Marketplace partners have their own support channels for resolving issues affecting their content. Please visit the Marketplace FAQ section "I have a problem with the Minecraft world I purchased" for more information, including contact links for some of the Marketplace partners.
"Minecraft"-branded content should be reported here on the bug tracker.
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