mojira.dev
MCPE-163795

Inventory and character deleted after playing offline

When you play Minecraft , you disconnect your internet, quit game, continue playing, reconnect internet, and relaunch app, you will actually lose all the stuff in your inventory and all XP.

This can also happen when you play with internet and then go offline and do not reconnect; you will lose inventory and XP.

XP and inventory is gone permanently.

This is on a single player survival world hosted on the Xbox One X. Sometimes people join through LAN but when it occurred they were not joined by LAN.

This most likely has something to do with the cloud saves.

This occurred on Xbox One X on Minecraft 1.19.

Steps to reproduce:

  1. Make new world with internet

  2. Get some items and some XP

  3. Save and Quit game

  4. go offline

  5. re launch game

  6. re launch world(sometimes your inventory will be gone at this step)

  7. quit game

  8. go back online with internet

  9. reopen world and inventory and items will be gone

Observed results:

inventory and all XP gone at either steps 8 or 5.

Expected results:
Game launches normally at steps 5 and 8 with no inventory or XP loss.

 

how to prevent:

At step 6 after inventory loss occurs go in the xbox settings and delete the local saves. Then connect back to internet and make it get world data from the cloud saves.

Then no inventory loss will happen because it gets the save from cloud saves, which has a save from before the inventory loss.

 

Where the problem is:

At step 6 you lose inventory.

Then in step 8/9 xbox deletes cloud save with no inventory loss and instead uploads save with inventory loss.

Then your inventory is lost forever.

Comments 6

Can you consistently reproduce these results? If so, can you please update the Description to provide a numbered list of steps for both cases? That will make it easier to be sure that we are able to reproduce the same issue you are reporting.
Also are the items / XP gone forever, or do they reappear when you rejoin the world after ensuring an internet connection is active?
Is this a single-player or multi-player world, and if multiplayer, is it hosted on the local Xbox or elsewhere?

The following format is requested:

Steps to Reproduce:
1. (list every step completely, so someone else can reproduce the issue, and try following your list to make sure you can still reproduce the issue yourself)
2.
3.
Observed Results:
(briefly describe what you see happen, including any message(s) shown)
Expected Results:
(briefly describe what should happen)

(add screenshots or video to help explain the issue)

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Hello, Umija5895M

I have updated the bug report.

The XP and inventory is lost forever. Nothing I did got my inventory back in survival world.

I suspect this has something to do with the xbox cloud backups.

This is a single player world, no server or realms. It is hosted on the xbox. Sometimes my friends join by using the LAN.

 

 

Did you ever have a case where you lost inventory/xp while you were in the game?
That is, if you disconnect from internet (either briefly or for a long period), does your inventory / xp just vanish?
How exactly are you "going offline" on your device?

No, I've played Minecraft for 6+ years and never seen any issue regarding world corruption, lost inventory's, or things like that. 

The inventory loss always happens when you quit the game and relaunch. Never while in-game like you described. Even if internet goes out and comes back while in one play session inventory will never be gone. It happens when quitting the game and coming back.

When I go offline I use the go offline button in network settings or the actual internet goes out.

I experienced this when I was having internet issues while playing Minecraft so I was troubleshooting and the issue occurred.

Also please read update to bug report:

how to prevent:

At step 6 after inventory loss occurs go in the xbox settings and delete the local saves. Then connect back to internet and make it get world data from the cloud saves.

Then no inventory loss will happen because it gets the save from cloud saves, which has a save from before the inventory loss.

 

Where the problem is:

At step 6 you lose inventory.

Then in step 8/9 xbox deletes cloud save with no inventory loss and instead uploads save with inventory loss.

Then your inventory is lost forever.

Is this still an issue in the latest version? If yes, can you please add it to the affected versions (or mention it if you are not the reporter)?

This ticket will automatically reopen when you reply.

ShellingArc1289

(Unassigned)

Unconfirmed

Xbox

1.19.40

Retrieved