mojira.dev
MCPE-165323

Cannot Play Multiplayer on Xbox

The message I am getting is:

"You cannot play online multiplayer because of how your Microsoft account is set up. Please ensure your online safety settings allow Multiplayer. See instructions for changing these settings at aka.ms/MCMultiplayerHelp"

I did all of the suggestions from Microsoft support. All settings are changed to allow multiplayer. I can even play Multiplayer on my Nintendo Switch with the same Microsoft account. For some reason on the Xbox I can't play multiplayer.

I called Microsoft and they confirmed the settings are correct.

They told me this is a developer issue.

 

(Also - I have no idea what affect version means and that 1.19.51 is the only one I could pick, makes no sense)

Related issues

Comments

[Mod] Umija5895M

The version is shown at the bottom right on the first Minecraft screen.

If you are asking for help, you might also want to visit Community Support.

Arisa Bot

Thank you for your report!
We're tracking this issue in MCPE-29304, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
-- I am a bot. This action was performed automatically! The ticket was resolved by one of our moderators, and I left this message to give more information to you.

migrated

The version is correct then - 1.19.51

migrated

(Unassigned)

Unconfirmed

Xbox

Series S

1.19.51

Retrieved