In the most recent update you have removed customisation options.
As you can see in this image the eye option that i had selected has been removed from the game. I see no reason to remove this option, It has been in the game ever since the skin customizer was added so i don't understand why you decided to remove it now. I'm unsure if you intensely removed it or if it was a mistake.
I am unaware if any other customisation options have been effected.
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im using the windows platform ps4 and switch and the issue is on all of them. this issue seems to be effecting every version of minecraft bedrock.
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We're tracking this issue in MCPE-165273, so this ticket is being resolved and linked as a duplicate.
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What specific device type(s) are you using? (Please don't pick Multiple without including this information.)