As everyone knows, in bedrock edition on phone, to get music disc sounds and ambient music, you need to download a marketplace pack. a few years back I had no trouble downloading the pack, and everything worked fine. but when I recently tried to download the music pack, it just didn't appear. I looked on reddit about this, and people just said to type "music" in the marketplace in the search bar, or just scroll to the bottom of the main marketplace page. I tried both methods, none of them worked. I'm not sure if the dlc has been removed, but I think the music could now be included in Minecraft on the phone, phones now have more than enough storage to contain it.
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I tried playing a music disc, it doesn't work, I checked the audio settings and all of them were on 100, I downloaded the game from the play store
Are you still experiencing this issue in 1.20.1? If so, could you try redownloading the game? Also, could you specify how large the download size is?
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
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Music is already included in the mobile app, which is why the music pack is no longer available in the Marketplace. Have you made sure that the Music slider in Settings > Audio is not set to 0? If so, could you please confirm which store was used to install the game?