mojira.dev
MCPE-172708

Unsupported Device Message - Possible Device ID Reading Failure

I purchased a Xiaomi Redmi Note 10S in June 2022, which came with Android 12. Since a few months before Android 13 was released, I have been consistently receiving this message while loading the game.

I understand that device support may vary, but it is disconcerting to encounter this message on a one-year-old phone. I hope this is simply an error in reading the device's ID and not an actual lack of support. Considering the rarity of users with this specific device, it would be appreciated if the message is displayed only when devices are genuinely unsupported.

I also have an iOS 12.5.7 iPhone 5S, and an iOS 16.5 iPhone 8, which exhibit this message. I can still use them to join multiplayer and record gameplay footage at 20 and 60 FPS respectively. This is the evidence showing that there's no way my main phone lacks so many important features that it isn't supported anymore.

Thank you for your attention to this issue, and I appreciate your efforts in maintaining a positive gaming experience for all players.

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WitherBoyMCW

(Unassigned)

1071706

Unconfirmed

Android

Android 12 - MIUI 13.0.10 Global, MIUI 13.0.12 Global, Android 13 - MIUI 14.0.2.0 Global (TKLMIXM) and later

1.20.20.20 Preview, 1.20.1 Hotfix

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