Error when signing in to Minecraft Windows Xbox account. When trying to log in to my account, I get an error message of: We couldn´t log you in to Xbox Live. This bug only occurs in Minecraft Windows version, I am able to log in on the same account without issues on my android device. When this bug occurs I can still log in to Minecraft launcher and Xbox app without issues on PC without any problems. This log in error happens randomly (NOT consistently every day), and when i´m logging in to Minecraft for the first time during the day.
Screenshot of the error message is attached below.
Linked issues
is duplicated by 3
MCPE-183244
Problem logging into Microsoft account in game
Resolved
MCPE-184164
I go to log in to the microsoft account on mc bedrrock (PC) and I get a window saying: "Could not log in to XBOX LIVE".
Resolved
MCPE-186803
Unable to sign in to Minecraft due to "We couldn't sign you in to Xbox Live"
Resolved
Attachments
Comments 7
migrated
Rebooting my PC does not resolve this issue for me. At least not consistently, and this problem has repeated itself periodically for some time. I know of at least three other people this affects, as well.
Yesterday I tried wsreset, reboot, logout/in, etc. multiple times. No joy the entire day. Sadness ensued.
And today, sadness continues. Same issue even after uninstalling Xbox, Xbox Live, and Xbox Live Insider Hub, then reinstalling Xbox and Xbox Live.
However...
I can sign in under a different MS account and sign in to Minecraft just fine on the same PC.
I can also sign in under my main MS account on a different device, a Windows laptop.
Not being able to sign in under my main MS account to continue my world play and produce videos on my production PC is very problematic.
Btw, I used the Windows Apps > Installed Apps > Minecraft options to Repair and to Reset. Neither of those options worked.
I uninstalled and reinstalled Minecraft. That fixed the issue. Please don't make me do that every time this happens. Please. I beg of you.
Rebooting my PC does not resolve this issue for me. At least not consistently, and this problem has repeated itself periodically for some time. I know of at least three other people this affects, as well.
Yesterday I tried wsreset, reboot, logout/in, etc. multiple times. No joy the entire day. Sadness ensued.
And today, sadness continues. Same issue even after uninstalling Xbox, Xbox Live, and Xbox Live Insider Hub, then reinstalling Xbox and Xbox Live.
However...
I can sign in under a different MS account and sign in to Minecraft just fine on the same PC.
I can also sign in under my main MS account on a different device, a Windows laptop.
Not being able to sign in under my main MS account to continue my world play and produce videos on my production PC is very problematic.
Btw, I used the Windows Apps > Installed Apps > Minecraft options to Repair and to Reset. Neither of those options worked.
I uninstalled and reinstalled Minecraft. That fixed the issue. Please don't make me do that every time this happens. Please. I beg of you.
Thank you for your report!
However, this issue has been temporarily resolved as Awaiting Response
I was not able to reproduce this bug.
Is this still an issue in the latest version?
If it is please update affects versions label and provide us with a way we can reproduce this bug.
This ticket will automatically reopen when you reply.