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MCPE-184944

iPad iOS “unable to connect to world.” Realms error

Starting a few days ago I have been unable to connect to a realm that I’ve been a long time member of. The host has not done anything to affect the situation on their end. I’ve done nothing on mine to prompt such an error. Other members have been able to connect on the same network from pc, mobile, switch, and Xbox. Whenever I try to join the realm I get the message “Unable to connect to world.” without further explanation. I can join other multiplayer worlds just fine, as well as, singleplayer worlds if that has anything to do with the issue. Fifty percent of the time I try to enter marketplace I receive error “U-000”. I have a strong network connection and have been able to connect in the past. Other issue tickets have not been helpful in providing a solution to my problem. This includes issue [MCPE-36910]. I’ve tried logging into other (admittedly iOS) devices, I’ve tried uninstalling and reinstalling the Minecraft app a multitude of times, and I’ve also tried logging out of my Microsoft account and logging back in just to be safe. In addition, I’ve also tried restarting my device. I’ve also tried both allowing and restricting every iOS setting available for Minecraft individually.

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Jarl-Penguin

Thank you for your report!
We're tracking this issue in MCPE-184911, so this ticket is being resolved and linked as a duplicate.

Please do not duplicate your own reports.

If you want help, please contact Community Support for assistance and refer to this ticket by providing a link. We are not generally able to provide direct technical support via the bug tracker.

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(Unassigned)

Unconfirmed

iOS

iOS iPad

1.21.2 Hotfix

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