I wanted to bring to your attention an issue with Bug Fix Update #1.21.20 that was not resolved in subsequent Bug Fix Update #1.21.21, and that is our characters' skins are resetting to random skins each time we load in. None of our chosen selections or custom-made skins survived the updates, nor do any new replacement skins survive to the next session. The attached pictures show three different skin assignments from three separate load-ins, moments apart.
Linked issues
Attachments
Comments 2
migrated
Thank you for your report!
We're tracking this issue in MCPE-185386, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support (Technical Issues) – 📧 Microsoft Support (Account Issues)
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki