I am experiencing an issue when I open world app crashes each time I attempt to open it. Please help and thank-you!
Comments 2
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
We do not have enough information to find the cause of this issue.
Please attach the affected (zipped) world file. If the file size is too large, please upload it somewhere else and then link to it here.
On Windows you can use the Export world feature.
On Android or iOS you need to use a file explorer to navigate to Device storage > games > com.mojang > minecraftWorlds
On Xbox or Switch the only way is to upload it to a Realm, and then download the world on Windows 10 or Android/iOS. (Please do not purchase a Realms subscription just to provide a world to us - but if you have a Realm already this may be a viable option if you wish to do so.)
On PlayStation you can follow these steps to copy a world save:
Make sure your BLANK USB stick has been formatted to FAT32
On your PlayStation, go to Settings > Application Saved Data Management > Saved Data in System Storage > Copy to USB Storage Device > Select Minecraft > Select Saved World to copy > Copy
This should then copy the world save to the USB, which you can share to a file sharing site such as OneDrive, and then share the link.
This issue is being temporarily resolved as Awaiting Response. Once the requested information has been delivered, the report will be reopened automatically.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support (Technical Issues) – 📧 Microsoft Support (Account Issues)
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki