mojira.dev
MCPE-186866

Vanilla cape not synced to my bedrock account

I bought minecraft bedrock and java edition before java and bedrock were being sold together. I got my vanilla cape in java edition but I never got the cape in bedrock edition. I've actually had this issue ever since the vanilla cape was being handed out but I just didn't care back then, but now I would like to have the cape on bedrock like I do on java edition. Please fix this.

Attachments

Comments 13

As explained in the Bug Tracker Guidelines, we are not able to access your account from here.
For account issues please visit Microsoft Support.

As explained in the Bug Tracker Guidelines, we are not able to access your account from here.
For account issues please visit Microsoft Support.

how do I report a microsoft issue?

how do I report a microsoft issue?

3 more comments

Can I please get a link to the report problem page? I can't find a way to report a issue with the link in your first comment.

Log in with your account?
Try the chat on the linked page?
You might also try Community Support for help.

Log in with your account?
Try the chat on the linked page?
You might also try Community Support for help.

I tried using mojang support, they got my report, but I didn't get the cape yet.

I tried using mojang support, they got my report, but I didn't get the cape yet.

AppleCrusher292

(Unassigned)

Unconfirmed

Multiple

Windows 10 and Xbox one

1.21.30

Retrieved