In-game bought items no longer owned or show up in character customization.
Steps to Reproduce:
[Step 1]
[Step 2]
[Step 3]
Observed Results:
[Describe what happens]
Expected Results:
[Describe what should happen]
Screenshots/Videos attached: [please attach an image or short video]
Notes:
Comments 4
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Thank you for your report!
However, this issue is Invalid for the bug tracker.
This is an account or billing issue. We do not have the tools to help you with this issue on this bug tracker.
Please contact Microsoft Support.
For future reports, please be sure to fill in all of the information in the report template.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support (Technical Issues) – 📧 Microsoft Support (Account Issues)
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
It's happening to me as well